Warranty & After-Sales Service

  • TRIA BEAUTY’S 1-YEAR WARRANTY

    Tria Beauty is committed to quality. Each Tria device is rigorously tested for quality and performance. Our limited, 1-year warranty covers defects in materials and workmanship of your Tria device.
  • WHAT IS COVERED BY THE LIMITED WARRANTY?

    This 1-year limited warranty covers defects in materials and workmanship in your Tria device if you purchased it from an authorized partner or directly from the manufacturer (Tria Beauty). Your 1-year limited warranty is valid for you alone, the original purchaser and cannot be transferred.
  • WHAT IS NOT COVERED BY THIS LIMITED WARRANTY?

    This limited warranty is effective only if the Tria device is purchased and used in the United Arab Emirates/Saudi Arabia/ Oman/ Qatar/Bahrain). This limited warranty does not cover damage, defects, or failure caused by abuse or misuse; improper care; impact or insertion of foreign objects; vandalism; improper storage; improper or incorrectly performed maintenance or repair; application of harmful chemicals; Acts of God, fire, or water; abrasives; negligence; failure to follow manufacturer’s instructions; loss of the Tria device; normal wear and tear; alteration; overuse; professional use; or commercial use.
  • HOW LONG DOES THIS LIMITED WARRANTY LAST?

    The limited warranty begins on the date of purchase and expires one year later. The warranty period is not tolled or extended for any period during which the Tria device (or any parts thereof) is in repair, or if they are replaced by Tria Beauty during the warranty period.
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